Refund and Return Policy
Thank you for supporting Homegrown National Park (HNP) by purchasing gifts from our online store. Proceeds from each purchase go directly toward funding our mission to regenerate biodiversity and foster a culture of ecosystem stewardship.
Return Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please review the following guidelines:
1. Returnable Condition
- Items may be returned within 30 days of purchase, provided they are in new, unused, and undamaged condition, with original tags and packaging intact.
- HNP reserves the right to refuse any returns that do not meet these criteria.
2. Return Process
- To initiate a return, please contact us at [email protected] with your order number and reason for return.
- You will be responsible for shipping and handling fees associated with returning the item, as HNP does not reimburse these costs.
3. Refund Process
- Upon receiving and inspecting your return, we will issue a refund to your original payment method within 5-10 business days.
- Shipping and handling fees from your original purchase are non-refundable.
We appreciate your understanding and support, as every purchase helps drive our mission forward. Please don’t hesitate to reach out with any questions regarding our return policy.